Feb 9, 5:51 PM AEDT
We’re contacting you because our system shows that the following parcel hasn’t yet been picked up from you:
SBYCPK: Svetlana Be***k (Neutral Bay 2089) – Pickup by Couriers Please
From this address:
2** La***** ******e,
Geelong, VIC 3220
Since this doesn’t happen often, we’re already following up with our pickup agent.
To resolve this as quickly as possible, the following information would be very helpful:
1. A photo, description or measurements of the parcel
2. The exact location where it has been left and any extra information that the driver should know (e.g. company name, level, security gate)
Note: Unfortunately, our pickup agents cannot phone on approach
Alternatively, if we’ve sent this to you in error, and your parcel have indeed been picked up (or, if they weren’t ready – these things happen, we know), please let us know, and we can sort it out for you.
All the best,
Customer Happiness Champion
Sendle – Cheaper, easier, smarter than post