[vc_row][vc_column][vc_column_text]It’s been a while since my last visit to Keyaki Japanese (Hokkaido) Restaurant, in Pan Pacific Hotel Singapore. The last time was with my mum maybe almost two decades ago. I remember Keyaki had fantastic food… and it still has! The dinner was a treat from the Sales Manager from Pan Pacific Hotel Singapore whom we have never met. He wanted to buy us dinner as we have been staying at the hotel for a few years now. We are frequent visitors of the hotel.
February 10, 2017
Sendle is a crappy business.
They have extremely poor customer focus and their customer relations is by far the worst I have seen from any organisation.
So I have decided to give Sendle, the courier service, another go because I thought I should give them a second chance after the last time when they failed to pick up a box for my customers from my address. You can read the last rant here. Now the same thing has happened where my parcel for delivery to my customer sat down at the reception for three days now and they are not really doing anything to collect it and would rather cancel and refund than to solve the issue.
Below was the email communication between Sendle and me. Read from top to bottom like an email trail, and you will know why I don’t believe in Sendle anymore.