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May 22, 2017

Customers can be absolutely painful. ABSOLUTELY PAINFUL.

Annoying customers

What a pain in the bottom!

Recently, I had a customer who purchased two Wesco products from my Homeware Secrets business. She was an absolutely painful person.

What happened? – you may ask.

On 27 April 2017, Angela (name changed for privacy purposes) emailed indicating that there was a scratch on the lid of the orange Wesco Spaceboy XL 35L Waste Bin that she received that afternoon. She demanded for a lid replacement. As a business person, we do think about the customers, but also think about the cost it will be for us to send another one, especially if it was found to be a damage that was done by the customer. Customer may be right, but there are seriously some arseholes out there who will take advantage of the system.

Read More »Customers can be absolutely painful. ABSOLUTELY PAINFUL.