It’s been a while since I have posted due to crazy amounts of work I have on my plate and also a crazy supplier of one of my businesses that I had to deal with. In a nutshell, some people just shouldn’t run businesses at all.
We went into an agreement to dropship her products more than a year ago and she was fine with it, and she turned around and decided that her company policy has changed and didn’t even tell me, and tried to lie to me that the product has been despatched.
Here is her email trail just for my readers to laugh about – also to share with you what no-nos when you are conducting a business. The only modification to the email trail is the removal of email addresses and the signatures. If you are wondering what products she sells, it is Impact Eco Tableware.
I had an encounter with her previously as well when she commissioned me (as a Marketing Consultant) to redo her Impact Eco Tableware logo, and after it was all confirmed by her, she turned around and say she didn’t like it and that she doesn’t want to pay for it, and told me to sell that newly developed logo to someone else as she doesn’t want it. It was like “WTF! What are you talking about?!” moment. From that moment, I have already thought of her as nothing but a bull-shitter and has no business and work ethic. I continued to keep her on my suppliers’ list as I didn’t want my consultancy business mixing with my online homeware business. I gave her a benefit of a doubt, but she proved to me that she is not worth the effort.
Here goes the email trail…
From: Homeware Secrets Accounts
Sent: Tuesday, 4 July 2017 12:11 PM
To: Warehouse Pipduck
Cc: Helen Duckham
Subject: Purchase order IET-0006
Hi Helen, Roylene,
Please find attached the purchase order IET-0006.
Please advise when this is sent out to the customer.
Thank you.
Regards,
Andre
From: Pipduck Wellies
Date: Tuesday, 4 July 2017 at 12:21 pm
To: ‘Homeware Secrets Accounts’
Subject: RE: Purchase order IET-0006
Hello Andre
Unfortunately we are only able to despatch stock directly to you. Is this ok?
Best
Helen
From: Homeware Secrets Accounts
Sent: Tuesday, 4 July 2017 12:53 PM
To: Pipduck Wellies
Subject: Re: Purchase order IET-0006
Hi Helen,
When did that change?
Regards,
Andre
From: Pipduck Wellies
Date: Tuesday, 4 July 2017 at 1:01 pm
To: ‘Homeware Secrets Accounts’
Subject: RE: Purchase order IET-0006
Hi Andre
As a rule we do not drop ship. I prefer not to drop ship at all.
It is time consuming and ineffective to fulfil your requirements based on the small amounts you order. It does not work within our business model.
Indeed I prefer not to supply you at all, however, I continue to.
Please let me know if you would like me to cancel this order
Otherwise I am happy to send it.
Best
Helen
From: Homeware Secrets Accounts
Sent: Tuesday, 4 July 2017 1:07 PM
To: Pipduck Wellies
Subject: Re: Purchase order IET-0006
Wow, Helen,
You change the rule and you don’t let me know.
Send me the item, so I can fulfil the order for my customer.
I find your work ethic is very poor and I am happy to drop you from my shop. Please send me that order and we can call it quits.
Please send to me at:
*my address*
Thanks.
Regards,
Andre
From: Pipduck Wellies
Date: Tuesday, 4 July 2017 at 1:09 pm
To: ‘Homeware Secrets Accounts’
Subject: RE: Purchase order IET-0006
Will do
From: Homeware Secrets Accounts
Sent: Tuesday, 4 July 2017 1:28 PM
To: Pipduck Wellies
Subject: Re: Purchase order IET-0006
Hi Helen,
Are you able to send this to the customer for the last time? It is just a change in address. I can pay for it and just send it out to the customer without paperwork.
Regards,
Andre
From: Pipduck Wellies
Date: Tuesday, 4 July 2017 at 1:29 pm
To: ‘Homeware Secrets Accounts’
Subject: RE: Purchase order IET-0006
Hi Andre
It has already gone out for despatch to you
Best
Helen
From: Homeware Secrets Accounts
Sent: Tuesday, 4 July 2017 1:38 PM
To: Pipduck Wellies
Subject: Re: Purchase order IET-0006
Has it? May I have the tracking number please. Thanks.
From: Pipduck Wellies
Date: Tuesday, 4 July 2017 at 1:40 pm
To: ‘Homeware Secrets Accounts’
Subject: RE: Purchase order IET-0006
The delivery details have been created, and we do not have the time to redo it, please provide payment then I will send you the tracking details
From: Homeware Secrets Accounts
Sent: Tuesday, 4 July 2017 1:45 PM
To: Pipduck Wellies
Subject: Re: Purchase order IET-0006
Then you should have put my customer’s details on the package, not mine, and we won’t be having this discussion. Please change the shipping address to my customers and I will make payment to you in full. If you don’t have time to do it now, you can do it later this afternoon.
From: Pipduck Wellies
Date: Tuesday, 4 July 2017 at 1:47 pm
To: ‘Homeware Secrets Accounts’
Subject: RE: Purchase order IET-0006
I am not sending it at all Andre
The order is cancelled
From: Homeware Secrets Accounts
Sent: Tuesday, 4 July 2017 1:49 PM
To: Pipduck Wellies
Subject: Re: Purchase order IET-0006
Hahahahahaha! So be it. You are piece of work. ☺
From: Pipduck Wellies
Sent: Tuesday, 4 July 2017 1:51 PM
To: ‘Homeware Secrets Accounts’
Subject: RE: Purchase order IET-0006
So the order is cancelled?
From: Pipduck Wellies
Date: Tuesday, 4 July 2017 at 2:08 pm
To: ‘Homeware Secrets Accounts’
Subject: FW: Purchase order IET-0006
Ok Andre, I will send the package direct to your customer. The delivery charge may be different as it is going to Tasmania as opposed to Victoria
Let me know if you would like it despatched.
It will be despatched tomorrow
Best
Helen
